Violent and Abusive patients
The GPs and their staff have a right to care for others without fear of being attacked or abused. Violent patients will be reported to the police and struck off the practice list.
Zero Tolerance Policy
This practice operates a zero tolerance policy towards aggression. Aggression, abuse and intimidating behaviour towards our staff will not be tolerated, and incidents will be reported to the police. This will result in you being removed from our list of registered patients. The CCG will allocate you to another practice which is able to deal with violent patients.