Clinical Services


We would like to review all our patients who have these conditions on an annual basis.  To assist us with managing your condition it would be useful for you to book an appointment with Dr Mashru who has a special interest in this area.  You do not need to have a face to face appointment as a review can be conducted over the phone and if required we can arrange a face to face appointment.  Please help us to help you manage your condition better and ensure you have optimal treatment.


Dr Mashru and our practice Nurse have a special interest in diabetes.  If you have diabetes it is essential that you have a regular review.  For all diabetics our Nurse will do a care plan for you so that you are fully aware of what diabetes means for you.  Newly diagnosed diabetics will be referred to the Desmond programme for dietary advice.  She will arrange annual eye checks and feet examinations for you.  You will need six monthly blood checks and we will review your home monitoring records

New Baby Checks

As per your red book we will carry out 6-8 week baby checks at our Surgery. We do not include height or weight of the baby as this is maintained by the Health Visitor on a monthly basis. This check is normally carried out at the same time as the mother’s postnatal check. It is important to have the baby check before the first immunisations. All the rest of the checks in the red book are carried out by the Health Visitor. The contact details of the Health Visitor assigned to you will be provided by the Health Visiting Service at the time of the baby’s birth. They can also be contacted at the Ickenham Clinic Tel No: 01895 488820

Childhood Immunisations

Please review the immunisation schedule in the red book. When your child is due for immunisations please book an appointment with the Nurse. Please bring your red book to the appointment. For up to date information on childhood immunisations please visit

Cervical Cytology

Appointments for cervical smears can be arranged with our Practice Nurses during the week or with our Hub Nurses in the evenings or weekends.

Please ring our receptionist  to book an appointment.

You’ll receive a letter through the post asking you to make an appointment for a cervical screening test. All women who are registered with a GP are invited for cervical screening:

  • aged 25 to 49 – every three years
  • aged 50 to 64 – every five years
  • over 65 – only women who haven’t been screened since age 50 or those who have recently had abnormal tests

Family Planning

We offer full range of contraceptive service. Most common form of contraception is the pill. All the Doctors are able to offer and advise you on the best form of contraception for you.  Some patients are encouraged to use long acting contraception. Please note depo injections need to be booked within the week before the due date and these are given by the Nurse.

Dr Chadha can offer IUD fitting /removal. To book an appointment please contact the Receptionist.

NHS Health Check

Offered to adults aged 40-74 who do not have medical conditions such as diabetes, heart disease and blood pressure.

“What happens at an NHS health check?”

We encourage all our patients to have these checks as this may pick up serious diseases of an early stage.

Influenza –Pneumococcal immunisations

We offer influenza vaccinations annually from September to December. For more information on Influenza and pneumococcal vaccinations please click on the following

Travel Vaccinations

Our Nurse and Clinical Pharmacist can provide comprehensive travel advice.  Please arrange an appointment for travel consultation at least 6-8 weeks before departure where possible and we require a travel assessment form before an appointment can be offered

Click here for the Travel Assessment form (PDF, 319KB) – please submit in plenty of time

Fit for travel

Travel Health Injections


Adult Blood Tests:

At Hillingdon Hospital Phlebotomy is located in the annex corridor on the lower ground floor at the rear of the hospital.

At Mount Vernon Hospital, Phlebotomy is located in the pathology building (next to the postgraduate centre). 

Both departments operate a walk-in service, so no appointment is required.  However this does sometimes lead to delays at the busiest times.  The Hillingdon clinic and Mount Vernon clinic are open Monday-Friday from 7am-4pm.  Please note that both departments’ doors close at 4pm so that staff can process any patients who are already there.  If a patient arrives after 4pm, they will not be seen by the clinic and will have to return on another day.

At HUB during out of hours and weekends, you will need to make an appointment via the practice for blood test at one of the HUB sites which are located at

  • Uxbridge Health Centre, George Street,  Uxbridge, HA6 1TQ (Tel: 01895 231925)
  • Eastcote Health Centre, Abbotsbury Gardens, Pinner, HA5 1TG (Tel: 01895 488810)
  • Hesa Medical Centre, 52 Station Road,Hayes, UB3 4DD (Tel: 01895 760560)

Children’s Blood Tests:  

There is now a local Community Paediatric Phlebotomy Service for children ages from 2-18 years.  Appointments are booked by the receptionists at the Practice.   There are four sites which are as follows (PLEASE NOTE WHICH SITE YOU HAVE BEEN BOOKED IN AT):

  • The Carepoint Practice, Northwood Health Centre, Neal Close, Northwood, HA6 1TQ (Tel: 01923 820866)
  • The Cedar Brook Practice, 11 Kingshill Close, Hayes, UB4 8DD (Tel: 0208 845 7100)
  • The Medical Centre, 6 The Green, West Drayton, UB7 7PJ (Tel: 01895 442026)
  • The High Street Practice, 20 High Street, West Drayton, UB7 7DP (Tel: 01895 422292)

Children’s blood tests (Under Age 2 years ) they will need an appointment at the Wendy Ward, Hillingdon Hospital.  Please download the Paediatric Phlebotomy Patient Information Sheet.

Specialist Nurses

District Nurses:

Our district nurses are attached to our practice. They are not employed by us but we work as a team. They offer services to house bound patients who cannot attend the surgery but they need nursing care. District nurses do dressings and other nursing activities that can be safely carried out in patient’s homes. This service is usually arranged by the hospital if you had a recent hospital admission. If you have not had a hospital Admission we will arrange the district nurse to attend to your nursing needs.

Rapid Response:

We have access to this service which has the objective to reduce hospital admissions for patients who would rather stay at home and not going to hospital. This team consist of nurses, physiotherapist and others skilled staff. We will arrange the team to visit you in some situations if we jointly agree with you that this is the best way forwards for your care and you do not wish to go to the hospital.

We have worked with Rapid Response for several years and we found their input helpful in reducing hospital admission.

Care Connection Team (CCT)

This team is based at our surgery; we work very closely with them to prevent hospital admissions. Care Connection Teams are a community based multi-disciplinary team that cares for patients aged 18 and over. The patient identified by their GP as needing case management as part of their care based on their physical, mental or social needs. The team will conduct home visits in order to undertake a holistic assessment of the patient and their specific requirements and care needs.

The Care Connection team includes Guided Care Matrons and Care Coordinators or Nurses in addition to Well-Being Assistants and Mental Health Nurses. The team works closely with us within our teams in addition they are supported by other community services such as Social Services, District Nursing and Rapid Response.

  • CCT will reduce unnecessary hospital admissions and A&E attendances
  • Provide an integrated level of care based on individual patient need, the teamwork very closely with us and we discuss all the patients on the CCT case load weekly.
  • Improve the quality of life for the patients within the caseload
  • Support and educate patients to manage their conditions and own care
  • Provide care and support within patient homes

Patients are referred into the service through being identified within their Hillingdon registered practice. The eligibility criteria will include patients aged 18-55 with have 3 or more long-term conditions whilst patients aged over 55 are eligible with 1 or more long-term conditions.

Health Visitors

Our health visitors are fully qualified nurses with special training in family health. They offer advice, a home visiting service and hold a weekly baby clinic on a Wednesday morning. Health Visitors may be contacted at Ickenham clinic.

Community Midwife

Most of the maternity care is provided by the community midwifes. This is a self-referral service please access link and register

The community midwifes are bases in the Children Centres in our area and they work for Hillingdon Hospital Trust.

For more information please visit or click here to download The Maternity team pathway Guidance for mothers document.

Fees - Non NHS Related

Certain services provided are not covered by the NHS and you will be asked to pay a fee for a non-NHS procedure.

Click here for a full list of fees (PDF, 37KB).

Examples of Services Where You Will Be Charged A Fee

  • Pre-employment medicals
  • Medical report/examination for fitness to drive
  • Private certificates (eg. private sick notes)
  • Insurance claim forms
  • Some holiday vaccinations such as Rabies and Japanese Encephalitis

NHS sick notes are only provided for social security reasons for absences of greater than 7 days from work. Self-certification forms (from the post office) should be used for situations where you have been off work for less than seven days. Any sick notes can only be given if you have attended the surgery during the time of your illness.

Private letters of referral to consultants are free of charge.

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