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King Edward's & Swakeleys Medical Centres
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Repeat Prescriptions

How can I order my Repeat Prescription?

The quickest way to order a repeat prescription is online via the NHS App/Website or through Patient Access:

  • For guidance using the NHS App or website to order medication please click on the following link: How to order a repeat prescription – NHS (www.nhs.uk)
  • Using your Patient Online Access portal, please use the following link: Patient Access
  • Or email the surgery at: nhsnwl.prescriptionrequests@nhs.net
  • You can also put your request in writing and hand it into reception or in the secure collection box outside the surgery.

Non-urgent advice: Please allow up to 2 working days (excluding weekends and holidays) for us to prepare your prescription and have it signed by a doctor

Please allow sufficient time to order your repeat medication so that you do not run out and it affords the Pharmacists more time to prepare your medication.

You can request your medication up to 7 to 10 days before you run out. In certain circumstances exceptions can be made, please contact the surgery by email to nhsnwl.prescriptionrequests@nhs.net.

Prescriptions will be sent electronically to your nominated pharmacy

Prescriptions will be sent electronically to your nominated pharmacy. If you have not nominated a pharmacy you can do this in the NHS app. Please visit this NHS website to find out more about nominating a pharmacy Nominating a pharmacy – NHS App help and support – NHS (www.nhs.uk)

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. Please book a routine appointment for your review.

To book a routine appointment:

  • Request an appointment online
  • Phone us Monday to Friday, from 10.00am to 6.30pm
  • Visit the surgery and speak with a receptionist, Monday to Friday from 10.00am

Medication Queries

If you have a query about your medication the best place to go is your local pharmacy. Pharmacists are qualified medical professionals and experts in medication. They will advise you if your query needs to be sent to a GP.

If you do not have a usual pharmacy you can find your local one by visiting the NHS pharmacy finder website and entering your postcode. Find a pharmacy – NHS (www.nhs.uk)

If after speaking to a pharmacist, you feel your query has not been answered please submit a Patch form or book an appointment both of which can be done through the NHS app.

NHS Medicines A to Z

Order your medication online via the NHS App

The NHS App lets you order your repeat prescriptions and access a range of other NHS services.

Order your medication online via Patient Access

Login to Online Services

Register for Online Services

Prescription charges

Find out more about prescription charges on nhs.uk.

About pharmacists

As qualified healthcare professionals, they can offer advice on minor illnesses such as:

  • Coughs
  • Colds
  • Sore throats
  • Tummy trouble
  • Aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room. This means you can discuss issues with pharmacy staff without being overheard.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

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King Edward's Medical Centre

King Edward's Medical Centre, 19 King Edwards Road, Ruislip, Middlesex, HA4 7AE

  • 01895 632021 / 01895 632114

Swakeleys Medical Centre

93 Swakeleys Road, Ickenham, Middlesex, UB10 8DQ

  • 01895 632021 / 01895 632114
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